Incident Response

Incident Response

Incident response is a constantly evolving discipline that must employ the latest technologies; however, the process of incident response remains relatively stable. Our methodology ensures that we conform to industry best practices and international standards. We recognize that incident response begins well before an incident is detected.
Our team prefers to work with our clients to facilitate proper incident response preparation by helping to assess and improve our clients’ incident readiness as well as proactively help strengthen your security and incident detection technologies and procedures.
We therefore recommend that we work with you before an incident is detected to provide incident readiness assessments, vulnerability assessments, and recommend technologies and procedures to strengthen your network security and incident detection capabilities.
Once an event is determined to be an incident, our team will work side-by-side with your incident handlers, IT security team, and operational management to identify the scope of the incident and minimize its impact on operations. Incidents are dynamic events.
We appreciate that a rapid analysis is needed to begin containment and that assessment and response must be continually updated as new information is discovered. As containment of the incident is achieved, our team will work with you to develop the best strategy for remediation and future prevention of similar incidents.
During the incident response, we will provide on-the-spot reporting as key activities are performed and actionable information is discovered. After the incident is controlled, our team will begin development of detailed documentation of the incident, our joint response efforts, remediation recommendations, and suggestions for future preventive steps that could be implemented to further harden your network and information resources.
 

Incident Response Overview

Your network is inundated with events that may seem suspicious, but when one of those turns into a declared security incident you need fast and effective incident response to mitigate the potential damage, determine the root cause, and prevent future problems.
ScanWave team has been conducting incident response for major organization for different types of incidents. Our methodologies ensure that our response is technically sound, organized, and professionally executed.
Incident Response Services Key Benefits:
  • 1

    Reduce Downtime: One of the main advantages of following an incident response plan is that it will significantly reduce downtime for your company, a managed service provider will create a detailed action plan for every situation and give employees guidance on the best way to respond to various incidents.
  • 2

    Maintain Public Trust: Another benefit of using an incident response plan is that it is an excellent way to maintain public trust in the face of an emergency, On the other hand, the loss of significant data makes it much more difficult to regain the trust of the public and significantly damages the reputation of your company.
  • 3

    Remain in Compliance: Remaining in compliance is critical for many organizations, Failure to follow data security protocols can result in substantial fines and costly lawsuits.
 
ScanWave Incident Response steps:
  • 1

    Preparation: Preparation is key, and it involves identifying the start of an incident, how to recover, how to get everything back to normal, and creating established security policies including.
  • 2

    Detection and Analysis: The next stage of incident response is identifying the actual incident. The first question you want your team to answer is; is the event an unusual activity or more? Once that answer has been established you are going to want to check out some areas of the affected system. This includes suspicious entries in system or network accounting, excessive login attempts, unexplained new user accounts, unexpected new files.
  • 3

    Containment, Eradication and Recovery: Once We know what incident level We are dealing with, the next move is to contain the issue. The key here is to limit the scope and magnitude of the issue at hand, then we start the process of getting rid of the issue on your computer, system or network to return to normalcy.
  • 4

    Post Incident Activity: After everything has been returned to normal there are a few follow-up questions that should be answered to ensure the process is sufficient and effective.

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